Shipping, Returns & Privacy Policies (Legal Stuff)

Shipping Policy

Most items are shipped from the US Oregon Paramotor warehouse within 1-2 business days, using USPS or UPS. Larger items such as OneWheel, paramotors, and paragliders usually ship from either the US distributor or the manufacturers factory, using UPS or FedEx, usually within 2-4 weeks. Prior to placing your order for the larger items not in stock at the Oregon Paramotor warehouse, you will be in contact with the team and you will be told the anticipated date of shipment and delivery.

Shipping costs vary from item to item. Typically we ship only to the contiguous 48 states, but special arrangements can be made. You will see the shipping costs once you begin the checkout process via the online store, or as you are in contact with a member of our team for larger purchases.

If an item does not arrive in the condition expected, goes missing, or has a delivery exception, contact oregonparamotor@gmail.com as soon as possible to get the issue resolved.

Oregon Paramotor is honored to have your business! We strive to provide the best customer service possible, therefore upon receiving your new equipment you have 15 days to notify us of any product damage as a result of shipping. In order to process these types of returns in a timely manner, we will need photos of both the box and the damaged equipment. For your safety, do not use damaged goods.

Return / Cancellation Policy

We want you to be happy with everything you purchase from Oregon Paramotor. Unfortunately, most manufacturers of larger items, such as onewheels, paragliders or paramotors, do not allow returns or cancellations of orders placed with them. With that in mind, Oregon Paramotor does not allow cancellations of orders after a 24 hour period, and we do not accept returns of equipment that was received in good working order.

Smaller items, such as parts, throttles, or kiting harnesses, in new and unused condition, can be returned within 15 days, for a full refund, minus credit card fees and return shipping costs.

Contact us for specific information about your cancellation or return. To initiate a return or contact us regarding this policy, simply email oregonparamotor@gmail.com with your order number and we will help you as quickly as possible.

Privacy Policy

Your privacy is important to us. It is Oregon Paramotor's policy to respect your privacy regarding any information we may collect from you across our website, https://oregonparamotor.com, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.